Sometimes I have issues and sometimes I don’t with clapping.. But I have seen other things that folks have asked to have addressed that never were. For instance, the See Older Notifications is often obscured by a See Next Story bar and people have actually written stories about that trying to get the attention of someone at Medium Staff — yet it still occurs. Annie Littlewolf had to try 3 or 4 times to get some actual help about an issue she was having.
It’s frustrating when you feel like this is a community to then feel ignored by those who administer that community, particularly as they are apparently are primarily now focused on bringing in sponsored material rather addressing the needs of their everyday contributors.